Welcome to www.laundryflip.com. We take your privacy very seriously and are committed to protecting your personal information. This policy explains how we collect, use, store and protect your information.
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1. Information Collection Methods
We may collect the following types of information when you browse, place an order or contact customer service:
Basic information: name, email address, phone number, delivery address
Order information: purchased items, transaction records, payment methods
Technical information: IP address, browser type, device information, access behavior, etc.
Communication content: questions, messages or feedback submitted when communicating with customer service
2. Purpose of Information Use
The information we collect may be used for the following purposes:
Processing orders, payments and logistics delivery
Providing customer support and after-sales service
Improving website functionality and user experience
Sending you order status, notifications or promotions (if you agree to subscribe)
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3. Information Protection
We use industry-standard security measures, including encryption, permission control and data isolation, to prevent your personal information from unauthorized access, disclosure, abuse or loss.
4. Third-party sharing
We may provide necessary information to logistics, payment, data analysis and other service providers that cooperate with us, limited to the completion of related services. We will not sell or disclose your personal information without authorization.
5. Cookies Policy
We use Cookies technology to optimize website experience, analyze traffic and remember user preferences. You can limit or delete Cookies through browser settings, but some functions may be limited as a result.
6. User Rights
You have the right to query, correct or delete personal information we hold, and you can also choose to unsubscribe from marketing emails at any time. Please contact us through the customer service email to exercise relevant rights.
7. Policy Updates
This privacy policy may be adjusted according to legal requirements or operational needs, and all changes will be updated on this page. It is recommended that you check it regularly to understand the latest content.